We at FuturSens have seven years experience working with our clients, delivering technical solutions with a ‘hard’ ROI to their front of house (FOH) team.
The cornerstone of our technology is our Web App which we have being deploying on our hardware terminals to give your guests faster check ins with upsells, interfaces to disparate hotel systems such as car parking, gym access and more whilst taking payments and delivering room keys which can be physical RFID or BLE soft keys (or both).
We have hotels that use our technology to check in and out 100% of their guests. Some of our hotels use us for the reception crushing peaks where traditional FOH desks get swamped.
One of our UK based hotels uses our technology to remotely manage guest check ins and out from the south of France!
Our aim, our company ethos is that we are firmly committed to delivering you the system that reflects your current needs and future desires. To that aim we don’t “shoehorn” your hotel into our system, we make our system deliver your values and operational desires whilst producing a hard ROI.
With that in mind we have now coined the term “Blended Check in solutions” which allows our hotels to give their guests options that suit their needs whether it’s a traditional reception desk, hardware terminals or app based solutions. All giving 100% of the guest demographic solutions that deliver both service and a hard ROI.
SERVICES
Self-Service Guest Journey
Pre-Arrival Registration
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Futuresens self-service check-in can begin before leaving home. A full or partial pre-registration will allow a faster check-in and less time in reception.
Check-in
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Upsell Option
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Payment
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Key Delivered
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Whether you use RFID or BLE keys, the Futuresens terminals and software will deliver a key to your guests. The standalone terminal can hold up to 300 cards, so the housekeeping is kept to a minimum. BLE keys are delivered directly to the guest’s personal device.
Check-in Complete
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Your guest has checked-in, been offered an upgrade and booked dinner in your restaurant tonight. A map and directions is delivered and all in under 30 seconds. Happy guest and safe staff.
GUESTS
Exceeding Guest Expectations
The option for guests to have a seamless check-in journey is now established in the psyche of hospitality.
FutureSens Xenia software (with optional hardware) can deliver a full self-service experience with an immediate return on investment, leaving the hotel to deliver a personal welcome your guests will remember.
Self-service doesn’t mean an inferior service
Staff can focus on services that matter most to guests
With a self-service terminal your front desk staff can focus on providing value-add and guest centric services. Your guest’s first impression of your hotel is paramount to securing a repeat visit.
Self-service creates upsell opportunities
Improved productivity and an exceptional guest experience
End-to-end mobile
With the right lock technology in place you can have a fully mobile solution with no need for hardware.
Free standing contactless
Free-standing terminals offer full contactless capability and top-of-the range long term reliability with no need to design counter/shelving.
Counter-top contactless
Counter-top terminals offer the lowest capex investment to achieve full reception check-in and check-out self-service automation.
